Privacy Policy

Privacy Policy:

Sunrise Recovery Center is committed to protecting the privacy and security of our patients’ information. This Medical Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you visit our clinic, use our services, or interact with us.

We collect information that you provide to us directly, such as when you:

• Fill out registration forms, intake questionnaires, or provide information during consultations or treatment.
• Contact us through various means including, but not limited to, phone calls, emails, and text messages.
• Participate in our health programs or services.

We also collect information indirectly through other digital platforms, including usage and technical data.

Your information is used to:

• Provide medical care and services.
• Communicate with you about your health, appointments, and services.
• Bill for our services and process payments.
• Comply with legal, regulatory, and administrative requirements.
• Improve the quality of care and patient outcomes.

We may disclose your information as required or permitted by law, including to:

• Authorities and entities for compliance with legal obligations and to protect the safety and security of our patients and services.

We do not share your mobile phone number, or any other personal information collected through our SMS text messaging service with other carriers, vendors, companies, unrelated parties for marketing purposes.

You have certain rights regarding your health information, including the right to:

• Obtain a copy of your health information.
• Request amendments to your health information if you believe it is incorrect or incomplete.
• Request restrictions on certain uses and disclosures of your health information.

We implement physical, administrative, and technical safeguards designed to protect your information from unauthorized access, use, or disclosure.

Social Media Privacy Policy Disclaimer.                                                          

Welcome to Sunrise Recovery Center’s Web page. We’re glad you’re here and encourage open discussion and engagement. Please note that by participating on our social media channels, you agree to the following terms regarding privacy and data protection:

When you interact with us through social media, we may receive personal information about you, such as your name, profile picture, and public comments or messages. We handle this information according to our Privacy Policy.

We may use the information collected from social media interactions to improve our services, respond to inquiries, or share promotional content. We will not share your personal information with third parties without your consent, except where required by law.

Remember that social medial platforms are public spaces. Avoid sharing sensitive personal information in comments or messages. We are not responsible for the privacy or security practices of social media platforms.

By posting content on our social media pages, you grant Sunrise Recovery Center the right to use, reproduce, modify, and share this content for marketing or promotional purposes without compensation to you.

If you have any concerns or questions about your privacy and our use of your personal information, please contact us at 323-785-6304 Sunrise Recovery Center.

By engaging with our social media pages, you acknowledge and agree to the terms outlined in this Privacy Policy Disclaimer. We reserve the right to modify these terms at any time, so please review them periodically.

SMS Terms & Conditions

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from Sunrise Recovery Center, messages may be received related to the following:

Customer Care

Follow-up messages

Example: Thank you for reaching out to Sunrise Recovery Center. We’ve received your inquiry and are working on a solution. Our team will update you within 24 hours.

For any further questions, feel free to reply or contact us at 323-785-6304

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc..

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from Sunrise Recovery Center can be done in the following ways:

We ask them verbally

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 323-785-6304.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

SMS Privacy Policy

Sunrise Recovery Center is committed to protecting your privacy. This SMS Text Message Policy outlines our practices regarding the collection, use, and protection of personal information we collect through our text messaging service. This policy is part of our broader privacy policy.

You can unsubscribe at any time by texting STOP to Opt-Out Number. After sending STOP request, you will receive one final message containing that you have unsubscribe, For assistance, text “HELP” or call us at 323-785-6304

We Uphold the highest standards of privacy therefor:

• We may disclose your information if required to do so by law or in response to a subpoena or court order or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.
• We do not share your mobile phone number, SMS consent, or any other personal information collected through our SMS text messaging service with other carries, vendors, companies, entities, or unrelated parties.

We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use, or disclosure. Please be aware, however, that no method of transmitting information over the internet or storing information is completely secure. Accordingly, we cannot guarantee absolute security of any information.

If you have any questions about this policy or our text messages, please contact us at 323-785-6304